At Brooklyn Math Tutors, we are committed to providing a safe, effective, and transparent tutoring experience for all our clients. To ensure that everyone is on the same page, we’ve outlined the following policies and terms of service. These guidelines are designed to clarify expectations and responsibilities, helping to foster a successful and positive learning environment for both students and tutors.
Please take a moment to review these policies carefully. By engaging our services, you agree to adhere to these terms. For the most up-to-date version of our policies, please refer to this page regularly, as they may be updated or modified from time to time.
1. Exclusivity
All tutoring services provided by tutors affiliated with Brooklyn Math Tutors must be arranged and paid for through Brooklyn Math Tutors. Tutors are contractually prohibited from accepting direct payments or engaging in private tutoring sessions with clients or their family members outside of our platform. Any attempt to bypass this arrangement may result in the termination of services.
2. In-Home Tutoring Supervision
For all in-home tutoring sessions, an adult parent or guardian must be present at the location for the duration of the session. This policy ensures the safety and security of both the student and the tutor. Failure to comply with this requirement may result in the immediate termination of the session and possible cancellation of future in-home tutoring services.
3. Cancellation and Rescheduling Policy
To ensure flexibility while maintaining the integrity of our tutors’ schedules, clients must notify both Brooklyn Math Tutors and their tutor at least 24 hours in advance if they need to cancel or reschedule a session. Cancellations made less than 24 hours before the scheduled session will be billed in full. Exceptions may be made at the sole discretion of Brooklyn Math Tutors under special circumstances.
4. Billing and Payment
Clients are required to keep an active payment method on file. Payment for services is due upon receipt of the invoice and will be processed automatically. If the primary payment method is declined, Brooklyn Math Tutors reserves the right to charge any other payment methods on file. Services will be temporarily suspended after two unpaid sessions. Invoices not paid within the agreed time frame may incur a late fee of 1.5% per month on the outstanding balance. Continued non-payment may result in the termination of services.
5. Academic Integrity
Brooklyn Math Tutors is committed to fostering an environment of academic integrity. Tutors are not permitted to complete assignments, tests, or projects on behalf of students. Our role is to guide and support students in their learning journey.
6. Confidentiality
All personal and academic information shared by clients with Brooklyn Math Tutors will be kept confidential and will only be used to enhance the tutoring experience. We are committed to protecting your privacy and will not share your information with third parties without your consent, except as required by law.
7. Termination of Services
Brooklyn Math Tutors reserves the right to terminate services at its discretion, including but not limited to violations of these terms and conditions, non-payment, or behavior that is deemed inappropriate or harmful to our tutors or other clients.
9. Liability
Brooklyn Math Tutors and its tutors shall not be held liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our services. Clients acknowledge that tutoring is intended to supplement educational experiences and that results may vary based on individual student effort and circumstances.
10. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the State of New York. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located within New York State.
11. Modifications to Policies
Brooklyn Math Tutors reserves the right to update or modify these terms and conditions at any time. For the most current version of our terms and conditions, please refer to this webpage.
12. Parent Newsletter Subscription
By enrolling in Brooklyn Math Tutors services, parents acknowledge and accept that they will be automatically included in our parent newsletter mailing list. This newsletter provides updates, tips, and important information related to our services. Parents may opt out of the newsletter at any time by following the unsubscribe link provided in the emails or by contacting us directly.
13. Acceptance of Terms
By enrolling in Brooklyn Math Tutors services, clients acknowledge that they have read, understood, and agree to be bound by these terms and conditions.
Have questions about our Terms & Conditions? Please email team@brooklynmathtutors.com or call (718) 552 0300.